Overview
increase in pages per session
improved engagement rate
mobile engagement lift
UX Research & Persona Profiling
User Experience Design
User Interface Design
WordPress Development
Visit websiteRegion Group, formerly SCA Property Group, underwent a significant rebrand – adjusting their name, identity and even their ASX ticker. We were engaged to translate and evolve this identity digitally, with the launch of the new Region Group corporate website.
Challenge
The primary challenge was to ensure a seamless transition to a new brand, new domain and new content architecture. The previous Information Architecture (IA) was dense and unnecessarily complex. We worked with key stakeholders in the first phase of the project to re-priotiise, sort and consolidate parts of this IA.
Solution
We worked with the client to understand that their audience is primarily investors interested to explore their portfolio of shopping and retail centres. Accordingly, a considered primary navigation was designed, with an interactive sub-menu to reduce choice paralysis and allow drill-down. In addition, and through use of rich media and animations, we brought to life the new brand. We utilised typography to soften the density of some text areas and also created a much more interactive portfolio of their shopping centres.
Results
In addition, various looping videos and animations were included to boost user engagement. This is evidenced in a 28% increase in web engagement since the new website’s launch. In addition, mobile engagement has increased by 30% due to the adaptive nature of the portable device experience. Our work with Region Group continues as we now look to transform each of their 100+ shopping centre websites across the portfolio.
The team at G Squared were extremely professional and delivered a web experience that was beyond expectations, bringing our new brand to life digitally. The team were strategic, data and insights driven and followed a consultative approach throughout the project. Like any project, there were a few last-minute changes/additions to the project. The team took these with absolute grace, delivering innovative solutions and executing these at the highest quality. The ongoing support has been excellent and timely in their delivery.
Lauren Vaux
Senior Brand & Communications Manager
