Our consulting services:
Research & Insights
Data deep-dive, heatmap and user journey observations, competitor benchmarking, project opportunities and web strategy.
Stakeholder workshops
Interactive workshops with key stakeholders to determine key user personas, profile them, and map their journey. In addition, allows us to identify key requirements and priorities, together with ensuring each business unit is consulted for the project.
User studies and interviews
We lead consultative work with segments of your target audience to better understand their motivations, barriers and pain points. We can also conduct observational work where we test new features, content architecture or conversion flows directly with them.
Technical platform discovery
Reviewing suitable platforms and technologies to help power website and meet business needs. Liaising directly with vendors on your behalf, and summarising benefits/limitations and costs of each for your review, together with our recommendations.
Feasibility studies
Analysing and providing recommendations on the viability of a particular product, project or opportunity.
Website audit
Analysing existing website, user flows and technical stack; reviewing data and providing recommendations for result uplift.
