Creative
TikTok has reshuffled how people discover travel. Polished brand content doesn't cut it; the platform rewards immersive, sensory storytelling that feels like it belongs there. In the hotel category, where formulaic content is the norm, even premium properties are getting lost in the scroll.
Meriton Suites Pitt Street had recently undergone a full refurbishment but lacked the platform-native assets to make it matter on TikTok. Their existing content skewed toward traditional, high-production formats that the algorithm and the audience tend to ignore. The challenge: turn a premium hotel experience into content that feels native, not advertised.
We developed a TikTok-first content strategy built around sensory storytelling; light, texture, sound and movement. Rather than adapting existing brand assets, we shifted to native, lo-fi formats that feel organic to the platform.
A controlled creative testing approach identified the thumb-stopping concepts worth scaling, and we built a content system designed to perform across both organic and paid from the outset.
TikTok became the most efficient channel for brand exposure
+25% Increase in Meriton Pitt Street Leads
+17% increase in revenue for this hotel
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